Frequently Asked Questions
Everything you need to know about MyChurningVibe and maximizing your financial offers tracking
What is MyChurningVibe?
MyChurningVibe is a comprehensive financial offers tracker designed for churning enthusiasts and anyone looking to maximize their financial benefits. Track credit card bonuses, bank account promotions, merchant offers, and statement credits all in one place with advanced analytics and notifications.
What types of offers can I track?
You can track three main types of financial offers:
- Credit Cards: Sign-up bonuses, spending requirements, annual fees
- Bank Accounts: Checking/savings bonuses, direct deposit requirements
- Merchant Offers: Statement credits for spending at specific merchants
How do I get started?
Getting started is easy:
- Create your free account
- Add people to your "crew" (yourself, spouse, family members)
- Start tracking offers using our "more money" page
- Monitor progress and deadlines on your dashboard
- Use analytics to see your earnings over time
What can I track for each offer?
For each financial offer, you can track:
- Account/offer open date
- Bonus amount (points, dollars, or statement credits)
- Spending requirements and deadlines
- Current spending progress
- Institution/merchant name
- Product name and annual fees
- Bonus posted date when received
- Personal notes and details
How does spending progress tracking work?
You can update your current spending toward bonus requirements directly from your dashboard. The system automatically calculates your progress percentage and shows visual progress bars. When you mark a bonus as received, spending progress automatically completes to 100%.
What analytics are available?
Our "Feel Good" analytics dashboard includes:
- Interactive earnings timeline charts
- Category breakdown (credit cards vs bank accounts vs merchant offers)
- Monthly offer counts and trends
- Person-specific performance analysis
- Custom date range filtering
- Export capabilities for your data
What if my bank or merchant isn't in the dropdown list?
No worries! You can easily add custom institutions and products:
- Custom Institution: Select "Other - Enter Custom" from the dropdown and type your institution name
- Product Names: You can always enter any product name in the product field
- All Features Work: Custom entries work exactly the same as pre-populated options
Help Our Community Grow! 🌟
Found a bank or merchant that's not in our list? We'd love to add it for everyone! Send us a message with the institution name and we'll add it to our database.
Your contribution helps fellow churning enthusiasts discover new opportunities! Every suggestion makes MyChurningVibe better for our entire community. 💪What's the difference between Basic and Pro?
Basic (Free):
- Track unlimited offers and people
- Full dashboard and analytics access
- Account-level notification settings
- Basic export functionality
Pro ($2.99/month):
- Everything in Basic, plus:
- Person-level notification preferences
- Individual reminder timing for each crew member
- Advanced notification customization
- Priority customer support
How do notifications work?
Basic users get account-level notifications for all offers with global settings for deadline reminders, bonus notifications, and spending progress alerts.
Pro users get granular control with individual notification preferences for each person in their crew, custom reminder timing, and personalized notification schedules.
Can I cancel my Pro subscription anytime?
Yes! You can cancel your Pro subscription at any time through your subscription management page. You'll continue to have Pro access until the end of your current billing period, then automatically switch to Basic features.
Is my financial data secure?
Absolutely! We take security seriously:
- All data is encrypted in transit and at rest
- Secure session management with automatic timeouts
- No sensitive financial information (account numbers, SSNs) is stored
- Regular security audits and updates
- HTTPS encryption for all communications
What information do you store?
We only store information you provide to track your offers:
- Offer details (institution names, bonus amounts, dates)
- Your progress toward spending requirements
- Names and email addresses of people in your crew
- Your notification preferences
We never store account numbers, social security numbers, or other sensitive financial data.
Can I export or delete my data?
Yes! You have full control over your data. Use our backup/restore system to export all your data in JSON format, or contact us to request complete account deletion.
How can I maximize my churning success?
- Set up notifications: Never miss a spending deadline or bonus opportunity
- Track spending progress: Update your progress regularly to stay on target
- Use analytics: Identify your most profitable offers and patterns
- Plan ahead: Use the dashboard to see upcoming deadlines
- Stay organized: Add detailed notes for each offer
What should I do when I receive a bonus?
When you receive a bonus:
- Go to your dashboard and click "View Details" on the offer
- Click "Mark Bonus Received" button
- The system will automatically record the date and update your statistics
- Your spending progress will automatically complete to 100%
How often should I update my spending progress?
We recommend updating your spending progress weekly or bi-weekly to stay on track with your bonus requirements. Regular updates help you:
- Avoid missing spending deadlines
- Plan your purchases strategically
- See accurate progress in your analytics
- Get timely notifications when you're behind
I'm having trouble logging in. What should I do?
If you're experiencing login issues:
- Make sure you're using the correct username and password
- Clear your browser cookies and cache
- Try using an incognito/private browsing window
- Use the "Forgot your secret code?" link if needed
- Contact us if the problem persists
Why aren't I receiving email notifications?
If you're not receiving notifications:
- Check your spam/junk folder
- Verify email addresses are correct in your crew management
- Ensure notifications are enabled in your settings
- For Pro users, check person-level notification preferences
- Contact support if notifications are still not working
How do I contact support?
We're here to help! You can reach us through:
- Contact Form: Use our contact page for general inquiries
- Email: Send us a message directly at [email protected]
- Response Time: Basic users: 24-48 hours, Pro users: Priority support within 12 hours